Privacy Policy

Last updated: August 2026

H'OUR Coffee & Matcha ("H'OUR," "we," "us") respects your privacy. This policy describes what information we may collect when you visit our website, visit our café, join our rewards program, or contact us — and how we use it.

Information we collect

We may collect information you provide directly, such as your name, email address, phone number, and messages sent through our contact form. When you visit our site, we may collect basic usage data such as pages viewed, device type, and general location derived from your IP address.

How we use information

We use your information to respond to inquiries, operate our rewards program, improve our website and services, send updates you have requested, and comply with legal obligations.

Sharing

We do not sell your personal information. We may share data with service providers who help us run our website, email, or point-of-sale systems, subject to confidentiality obligations.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at hello@hourcafe.us.

Contact

Questions about this policy? Email hello@hourcafe.us or visit us at 420 Market Street, San Francisco, CA.